JouleOps

Privacy Policy

Last Updated: October 15, 2026

At JouleOps Ltd., we are heavily committed to the privacy, confidentiality, and data safety of growing company executives and diagnostic stakeholders. This Privacy Policy outlines how we manage and store personal information collected via our primary online forms and operational consultation workflows.

1. Legal Identity and Data Controller

The core data controller responsible for personal and company information processed under this policy is:JouleOps Ltd., a registered corporate entity based in Calgary, Alberta, Canada. If you have any inquiries regarding data protection compliance, please connect with us at: info@teamops.site.

2. Types of Information Collected

We process data provided directly by your representatives, including full names, company email addresses, direct phone numbers, team structure estimates, and descriptions of operational bottlenecks. We also collect automated technical data such as browser telemetry, IP addresses, cookie preferences, and general activity tracking logs.

3. Purpose and Legal Basis for Processing

PurposeData ScopeCanadian PIPEDA Legal Basis
Audit SchedulingName, Company Email, PhoneExplicit Consent (Section 7(1))
Workflow AnalysisFriction descriptions, team scaleOperational Contract Execution
Performance TrackingTelemetry, IP address, CookiesLegitimate Business Interests

4. Cookie Storage & Consent Mode

We actively utilize Google Consent Mode v2 to ensure proper cookie governance. All non-essential analytical cookies (including Google Analytics trackers) are configured to remain blocked by default until explicit authorization is selected via our consent interface. If you wish to revoke this consent, you can re-open the preferences panel at any time using the link in the footer of our website.

5. Data Sharing and Transfers

We do not lease, trade, or distribute stakeholder contact details or operational metrics. Information is shared strictly with secure software processors (such as email systems, calendar schedulers, or data dashboard providers) required to execute our coaching services.

6. Retention Timelines

We retain corporate contact records and audit submissions only as long as necessary to complete diagnostic programs, maintain corporate accounting logs, or comply with Canadian statutory limitation laws.

7. Your Sovereign Rights Under PIPEDA

Under Canadian federal laws (PIPEDA) and Alberta provincial laws, you hold full legal rights to inspect the personal data we store, correct inaccuracies, or request complete removal. To exercise these rights, please submit a written request to info@teamops.site. If you believe your rights have been violated, you may file an appeal with the Office of the Privacy Commissioner of Canada (OPC).

8. Children's Privacy Disclosures

Our operational coaching services are tailored strictly for enterprise leaders. We do not gather or process information from individuals under 16 years of age.